Convay Cloud

To provide a comprehensive cloud storage solution that allows users to efficiently organize and access files related to meetings and chats, enhancing collaboration and information retrieval.

CATEGORY:

Web Design,

Product Design

ROLE:

UX Designer,

UI Designer,

Interaction Designer,

Information Architect

TOOLS:

Figma

About Convay

Convay is an innovative video conferencing platform that redefines virtual collaboration by integrating tools for seamless communication and teamwork. Designed with the needs of modern businesses in mind, Convay goes beyond traditional video calls by offering a unified platform that manages all aspects of meeting lifecycles—from preparation and execution to post-meeting follow-ups.


The platform provides enterprise-grade security, ensuring data privacy with end-to-end encryption and secure cloud storage. Key features include high-quality audio and video conferencing, automatic transcription, real-time collaboration tools, and centralized file management through Convay Cloud. Users can organize meeting files, access chat logs, and navigate through media and documents effortlessly. Additionally, Convay supports complex requirements with scalable architecture, making it suitable for organizations of all sizes.


With specialized solutions like AI-powered transcription and summarization, cloud storage for document management, and an intuitive interface for navigating content and activities, Convay aims to create a truly cohesive virtual meeting experience that enhances productivity across teams.


For more details, visit Convay.

Feature Overview

To provide a comprehensive cloud storage solution that allows users to efficiently organize and access files related to meetings and chats, enhancing collaboration and information retrieval.

Problem Statement

Many users struggle to manage and locate files within a cloud storage system, particularly when dealing with large volumes of meeting and chat-related documents. The absence of a clear organizational structure can lead to confusion, wasted time, and decreased productivity.

Goal

The goal of the Convay Cloud feature is to create an intuitive and organized cloud storage solution that enables users to easily find and manage their files. This includes providing a clear hierarchy for file organization, seamless navigation, and easy access to relevant meeting and chat documents.

My Role and Responsibilities

As the UX Designer, I was responsible for designing the user interface and ensuring that the cloud storage solution was intuitive and user-friendly. This involved creating wireframes, prototypes, and conducting usability testing to refine the design.

User Interface Designs

Convay Cloud Dashboard Page: The dashboard displays three categories: Recently Uploaded Files, Meeting Files, and Chat Files. Users can navigate easily through different meeting folders, chat folders, and view relevant files.

Convay Cloud Dashboard Page

Files Navigation: Clicking on the Files icon shows all files, with list navigation for Meeting Files, Recent, Favorites, Shares, and Tags. The nested navigation under Shares includes Shared with You, Shared with Others, Shared by Link, Deleted Shares, and Pending Shares.

Files > All Files

Files > All Files

Meeting Files Structure: Within the Meeting Files section, users see folders for each meeting, containing specific files like Meeting Information, Agenda Docs, Recordings, Transcripts, and Chat Files.

Files > Meeting Files

Files > Meeting Files > “Specific Meeting Folder”

Files > Meeting Files > “Specific Meeting Folder” > General Files

Files > Meeting Files > “Specific Meeting Folder” > Agenda Docs

Files > Meeting Files > “Specific Meeting Folder” > Recordings

Files > Meeting Files > “Specific Meeting Folder” > Transcripts

Files > Meeting Files > “Specific Meeting Folder” > Chat files

Photos Navigation: The Photos icon allows users to view all media, categorized into All Media, Photos, Videos, Albums, Shared Albums, and Tags.

Photos > All Media

Activity Log: Clicking on the Activities icon provides a comprehensive overview of user actions, including file creation, deletion, and changes, organized into All Activities, Activities by You, and Favorites.

Activities > All activities

Challenges and Solutions

  • Challenge 1: Organizing Files for Easy Retrieval

    Users reported difficulties in locating specific files within the cloud storage.

    Solution: We created a clear hierarchy in the file structure, categorizing files into Meeting Files and Chat Files, and implemented nested folders for better organization.

  • Challenge 2: Ensuring Intuitive Navigation

    Initial designs had complex navigation that confused users.

    Solution: By simplifying the top navigation to include Files, Photos, and Activity icons, we improved accessibility and made it easier for users to find what they needed.

  • Challenge 3: Managing Large Volumes of Data

    Handling numerous files could overwhelm users.

    Solution: We implemented filtering options and tags to help users sort files according to their preferences, ensuring a more organized viewing experience.

  • Challenge 4: User Awareness of Activities

    Users needed a way to track changes and file activities.

    Solution: The Activities section provides a log of actions taken, ensuring transparency and enabling users to keep track of file modifications.

Outcome and Impact

The Convay Cloud feature resulted in significant benefits:

  • Improved File Accessibility

    Users found it easier to navigate through their files, leading to quicker access to necessary documents and enhanced productivity.

  • Enhanced Collaboration

    With organized meeting and chat files, teams can collaborate more effectively, sharing essential documents without confusion.

  • User Satisfaction

    Feedback indicated high levels of satisfaction with the cloud storage solution, highlighting its ease of use and intuitive design.

  • Foundation for Future Features

    The design and insights gained from this project provide a solid groundwork for potential future enhancements, such as advanced search capabilities and integration with other tools.

Takeaways

Working on the Convay Cloud feature deepened my understanding of user-centered design in the context of cloud storage solutions. I learned the importance of clear organization and navigation in enhancing user experience. The process highlighted how user feedback can guide design decisions and ensure that solutions meet real-world needs.


I also realized the significance of collaborating with the development team to understand technical limitations and possibilities, which informed my design choices. Overall, this project has reinforced my commitment to creating intuitive, user-friendly solutions that empower collaboration.